Managed services involve outsourcing operations to a third-party service provider known as a Managed Service Provider (MSP). The strategic approach taken by an MSP for cloud services and storage encompasses all elements of cloud infrastructure design, deployment, security, support, and operational management, which are all consolidated under one roof. Essentially, a managed cloud services provider is an extension of your team, equipped with specialized knowledge and capabilities to optimize your cloud environment.
What are the benefits of managed services?
Cost savings
Managed services offer significant cost savings in many ways. Firstly, they provide predictable operational expenses, with costs typically paid as a set annual or monthly fee. This contrasts with the frequent, unexpected costs of an in-house team, such as unforeseen cybersecurity vulnerabilities and mistakes made by a lack of expertise, which can quickly drain your budget. MSPs for cloud services employ monitoring and maintenance practices to prevent potential issues and minimize downtime. This, in turn, reduces costly disruptions and unplanned expenses, shielding your budget from fluctuations.
Managed services also allow companies to reduce management costs by leveraging the provider’s expertise, avoiding the need for specialized staff. When a new technology emerges or a new problem arises, you won’t need to upskill your staff; the MSP will have their people trained and ready to help. This allows you to avoid costs associated with hiring and training in-house staff. Overall, managed cloud services offer significant cost savings through predictable costs, reduced labor expenses, and lower operational costs by implementing maintenance practices, and removing the need to buy and take care of hardware.
Enhanced security and reduced risk
Managed service providers bring advanced, continually updated security measures to protect data and applications from emerging threats. This means that the latest cybersecurity technology protects your data and applications.
MSPs also handle compliance and auditing, ensuring adherence to data security regulations and saving in-house teams significant time. This reduces the risk of legal and financial penalties as they can help you keep up with changing regulations. By proactively identifying and addressing vulnerabilities, MSPs enhance security, build customer trust, and reduce the risk of breaches.
Increased scalability and flexibility
Managed services offer seamless scalability, allowing businesses to increase storage, add more services, or scale down quickly. It can also help you expand or upgrade systems when needed without hiring and training employees. There is usually significant investment in maintaining an in-house team due to employee training and turnover rate, where the MSP will absorb these costs. This flexibility supports businesses through growth, seasonal changes, and market fluctuations, optimizing resource use and ensuring that operations remain agile and cost-effective.
Expert management and technical support
Managed service providers offer round-the-clock support, ensuring issues are resolved quickly and with minimal downtime. An MSP can give you access to a team of experts with precise and specialized skills your company wouldn’t have access to otherwise. They can fill in the gaps, as having an employee learn one specific skill for a one-time project can be expensive.
Downtime can occur for various reasons, such as equipment issues or human error. MSPs can mitigate downtime by implementing contingency for disaster recovery that allows systems to back up when a failure occurs. Reducing the risk of this downtime can be difficult for in-house teams, as they may not have the experience to tackle it. Managed services can cut down on costs associated with downtime by preventing it from happening in the first place.
Proactive monitoring
Managed service providers offer 24/7 monitoring. They use remote monitoring technology to monitor your systems day and night constantly. Real-time alerts mean that problems can be resolved quickly before they have a noticeable impact on your business. This also ensures that any threats that could compromise confidential data are determined, reducing the significant damage that could be done.
Increased productivity and business growth
Managed services allow your team to focus more on their work and projects that push your business forward rather than wasting time managing the nuances of computing and security. An MSP also lightens the overall load of an organization’s internal team, as hiring, onboarding, and training can consume lots of resources, money, and time. By outsourcing these operations, businesses can streamline their workflows and increase productivity.
Why you should choose base for managed services
At base, we believe cloud computing should simplify your business processes, not complicate them. Our ISO27001 certified Managed Cloud Services ensure your cloud infrastructure is always available, optimized, and secure. We handle all aspects of cloud management, including hosting, cloud infrastructure design, deployment, security, and operational management. Our media-focused cloud specialists also assist with engineering, DevOps, cost optimization, and custom multi-cloud deployment and management solutions, ensuring an efficient and cost-effective service. Whilst we are cloud agnostic, we are a certified AWS Managed Service Provider. We offer comprehensive support in AWS infrastructure, providing expertise in staffing, automation, data management, workflow integrations, and security operations.
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