Senior Cloud Solutions Architect
Location: London
Type of role: Full Time
Department: Professional Services
Salary: Dependent on experience
Job description
Multi-award-winning managed service provider base® is seeking an enthusiastic, technically skilled, logical thinker to join our rapidly growing team as a Senior Cloud Solution Architect.
As a member of the Professional Services division at base, you will be instrumental in leading the technical aspects of the department, delivering solutions for digital transformation and system integration projects.
This is a client-facing role where you will closely with in-house engineering, software development and sales teams, as well as third-party cloud infrastructure and Software-as-a-Service (SaaS) partners, to scope, design, manage and supervise the deployment of tailored cloud solutions for complex media workflows.
Role Responsibilities
- Attending the sales meetings with the sales team to assess customers’ requirements and recommend solutions.
- High Level Designs of customer cloud solutions (including cloud infrastructure, SaaS products and software integration tooling).
- Creating and communicating detailed Statement of Works (SoWs) with customers and internal stakeholders.
- Briefing engineering and software development teams on customer solution requirements and tracking build progress.
- Briefing, managing and quality checking third-party and in-house developers’ work.
- Supervising the testing and QA process of solutions with engineering team.
- Supervising the technical on-boarding of customers to production cloud systems, alongside the account management and support teams to advise on workflow and infrastructure optimisations.
- Working alongside the sales team, providing technical consultation and advice during the lifetime of a customer contract and assisting with upgrades and platform design improvements.
- Working directly with a variety of cloud infrastructure and SaaS partners to scope, design and manage custom integration High-Level Designs.
- Working directly with third-party contractors and off-shore developers to ensure consistent communication and quality of delivery across integration projects.
- Working with assigned customer accounts to consult and advise on streamlining their base solutions, in collaboration with the sales and account management team.
Within the base® Professional Services arm, the business focuses on its staff obtaining a deep level of expertise in Business, Applications, Technology and Data who will be instrumental in the development of the company and its clients.
Essential Skills
- Previous hands-on IT infrastructure, networking, cloud platform and software integration experience.
- Broadcast/Media on-prem and cloud experience preferred.
- Detailed knowledge of media formats, media workflows and digital video content distribution.
- Excellent written, visual diagramming and verbal communication skills.
- Excellent presentation skills with prior technical sales experience (which could include pitching solutions to internal stakeholders or external buyers).
- Ability to communicate with stakeholders and management at all levels.
- A team player with a desire to share knowledge and train other team members.
Platform and Products Experience:
You will have experience with a variety of the following cloud or SaaS platforms or products;
Infrastructure:
- AWS
- IBM Cloud
- Google Cloud Platform
- VMWare (or other Hypervisor)
Software / Software-as-a-Service:
- MAM platforms (Media Asset Management).
- Accelerated File Transfer Solutions (UDP File Transfer).
- Cloud NAS/SAN.
- Transcoding (e.g.: Dolby Hybrik, Telestream Cloud, FFMpeg).
- Adobe Creative Cloud (including Premiere, Frame.io).
- PCOIP / Remote Desktop Solutions.
- Artificial Intelligence (e.g.: Veritone aiWARE, AWS, Google, REV.ai).
- OKTA (or equivalent SSO/MFA tools).
- Active Directory.
Software Integration Knowledge:
You will have experience working with developers to connect and integrate multiple software systems via API, and although not required to conduct development yourself, you will have a fundamental understanding of the following development practices:
- Software High Level (Workflow) Design.
- Software Low-Level Design.
- Fundamentals of Application Programming Interface (API).
- Fundamentals of Development Languages (Python, Java Script are preferable).
- Testing Processes, QA and UAT.
- Application and Infrastructure Security Best Practises.
- Serverless Application Hosting (e.g.: AWS Lambda, Docker).
Qualifications and Professional Experience:
- You will have a minimum of degree level qualification, preferably in an engineering or media-related subject or equivalent experience.
- You will already hold industry-recognised cloud qualifications including, for example, AWS Solutions Architect (or other).
- At least 8 years in similar or related roles in engineering teams, working within the media or broadcast industries.
- Working with Scrum / Agile project methodologies.
Attributes and Career Goals:
- You will have strong communication skills and be a real team player, able to focus on complex tasks, whilst also maintaining regular collaboration with your colleagues across other business departments.
- You will have a passion for new cloud-based technologies and be excited by the prospect of working within a fast-growing business – helping to redefine the way our clients operate.
- You will be resourceful and have good problem-solving skills.
- You will work well under pressure and be well-organised and capable of meeting project deadlines and delivering work to the highest possible standard.
- You will have confidence speaking directly with clients if necessary, explaining complex concepts in easy-to-understand language.
- You will have a willingness to commit to training programs provided by the company to expand your skill set.
- Aspiration to achieve Specialist level accreditation or higher for AWS, IBM etc.
Benefits:
- EMI Share Options Package (earn equity in the company)
- Employer Pension Scheme (we match your pension contributions at 5% every month)
- Life Assurance Scheme
- Staff Savings Benefits Scheme
- 25 days holiday + Public Holidays
- Experienced training for ongoing professional development
- Central London Office
About base
Cloud Native Media Services | Reimagining workflows in the cloud
base is on a mission to democratize cloud services for all businesses helping them to store, process and manage content at scale with integrated online media solutions. base’s one provider model offers affordable cloud storage, media asset management, and media workflow integrations. Each solution includes tailored support strengthened with ISO27001-certified security practices at every layer. We enable our customers to centralize, secure and efficiently index media files in one content hub.
base provides award-winning cloud services to a range of clients across multiple industries, including global online video brands like LADbible Group, cutting-edge sports podcasts such as High Performance, and prestigious film and broadcast studios such as Twickenham Film Studios and Narrative Entertainment.
The culture at base is a core aspect of the business. The following values underpin the day-to-day working culture at the company:
- We are bold.
- We are honest.
- We are empathetic.
- We are collaborative.
- We are curious.
Application Process:
Please send your resume along with a cover letter setting out your work experience to careers@base-mc.com.